General

We recognize and value the protection of your personal information and have implemented the following Privacy Policy to inform you on how we will collect, store and use your personal information.

Manna Chocolate does not sell, share or trade customers’ personal information collected online with third parties. Personal information collected online will only be disclosed within our company for internal use only.

Collection and use of personal information

When you create a Manna Chocolate account the personal information we collect may include your:

  • Name
  • Delivery Address
  • Billing Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from Manna Chocolate
  • To update you on the delivery of the product and for customer support purposes
  • To provide you with relevant product information

When you register as a user on our website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material. We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.

Security of personal information

Manna Chocolate ensures that all information collected will be safely and securely stored.

We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorized computer access
  • Securely destroying your personal information when it’s no longer needed for our record retention purposes

Manna Chocolate uses 128 – bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

Disclosure of personal information

We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Manna Chocolate website.

In exceptional circumstances Manna Chocolate may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Collection of computer data

When you visit Manna Chocolate, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

  • Your computer’s IP address
  • Browser type
  • Webpage you were visiting before you came to our site
  • The pages within Manna Chocolate you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

How to access and amend personal information

You can update your personal information anytime by accessing your account on the Manna Chocolate website.

Changes to the privacy policy

Manna Chocolate reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Complaints about privacy policy and Contact Us

If you believe that Manna Chocolate has breached your privacy, or have a problem or complaint, please contact us at admin@macofachocolate.com and we will endeavor to resolve the issue.

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